Frequently Asked Questions

Frequently Asked Questions

We are shipping Premium quality "NYC Ceylon Vanilla" products all around the world. 
In the Global context, shipping time depends on your location. But we always try to offer quick service to you with shipping within seven working days. In Victoria, we will deliver your order within 5-9 business days as per your location.
International Shipping costs will vary depending on location. But we provide urgent shipping facilities as per your requirements. 
You can buy our product by contacting us directly or via our web shop. If you require your order faster than a regular post, please select the express post option for an additional.
We are pleased to share any information you need and give quick responses for better customer service. You can contact us through, 
Sure, For wholesale orders, please email us with your desired quantity and we will provide you with a quote.
Premium quality "NYC Ceylon Vanilla " Beans come from fertile lands in Sri Lanka through the partnership with Ceylon Spice Cultivators.  They are well-established, and largest Vanilla farmers association in Sri Lanka with more than 2000 Vanilla farmer communities spread 10 Districts of Tropical island.  Therefore, all vanilla comes by the direct contact with farmers, excluding intermediaries.
Premium quality NYC Ceylon Vanilla beans packages are in vacuum-sealed packages. If your vanilla arrives in vacuum-sealed packaging, we suggest that you do not open it until usage. We do recommend that you remove the beans from the package after approximately six months.
Unopened Vacuumed packaged will last for 1-2 years. Once opened, they will last for several months if you keep them with the proper storing conditions as per the below instructions. Do not worry if you see whitish powder on the beans' surface for those are vanillin crystals - the gold of the vanilla bean.  Keep in mind that you might see a brown liquid throughout the vacuum sealed packaging. Do not be concerned for this liquid is simply oil squeezed from the vanilla beans during the vacuum sealing process.  If your vanilla arrives in a glass vial, we recommend removing the beans within 3-4 months. Life Span Vanilla beans that have been stored correctly in ideal conditions can last upwards to two years. We recommend buying quantities that you intend to use within 6-8 months. However, Keep the vanilla in an airtight container (we recommend a glass jar) at room temperature and away from direct sunlight. Kept this way, it can be stored for 12 months. 
Yes, You Can extract the vanilla beaus at home easily. Please follow the below method,
    • Ingredients 
      • Four to five premium NYC Ceylon Vanilla beans
      • one empty Glass bottle of 250 ml
      • one brandy of 250 ml
Method: 1. Slice Cut the vanilla beans vertically into two parts by sharp Knife. 2. Pour  Fill an empty glass bottle with 125 ml brandy. Now you have two brandy bottles. After that, fill those two brandy bottles with sliced vanilla beans and close the lids well. 3. Shake Store them in a cool and dry place and shake them thoroughly once a week. 4. Wait After two months, you can taste homemade vanilla essence. 
Special note: 
  •    The alcoholic medium used to make vanilla extract evaporates at high temperatures (in the oven), and only vanilla bean flavor is added.
  • You can use this up to 6 to 12 months, and the standard dosage is 1-2 teaspoons per once.